How do I renew my Liva insurance policy?
Renew your Liva car insurance or home insurance online at livainsurance.ae/renew-your-policy — enter your policy number and get a renewal quote in minutes. You can also call 800 772 (Mon–Sat, 08:00–20:00) for assistance. Liva sends renewal reminders by email and SMS before your policy expires. A 7-day grace period applies after your expiry date, but there is no coverage during any gap.
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Frequently asked questions
Liva offers Executive, Smart, and Value motor insurance. Executive is the highest tier: full comprehensive cover with agency repairs, personal accident benefit, rent-a-car facility, and GCC extension bundled in. Smart is comprehensive cover with the option to add extras individually. Value is third-party liability only, covering damage to other vehicles and property but not your own car. All tiers include 24/7 roadside assistance in the UAE and Oman.
Yes. At renewal, you can upgrade or downgrade your motor insurance tier (Executive, Smart, Value) or adjust your home insurance covers. You can also add or remove optional extras such as rent-a-car, personal accident, or GCC territorial extension. Changes take effect from the renewal start date. For significant changes, call 800 772 to discuss your options.
Your NCD (up to 50% discount) is preserved when you renew your policy on time or within the grace period. If your policy lapses beyond the grace period and you purchase new cover later, you may need to provide a fresh NCD certificate to claim your discount. Renew before expiry to avoid any complications with your discount.
A 7-day grace period is allowed after your policy expiry date. During this period, you can still renew without starting a new policy. After 7 days, you must purchase a new policy entirely. There is no insurance coverage during any gap period between expiry and the new policy start date. Driving without valid motor insurance in the UAE is a traffic offence and may result in fines.
Go to livainsurance.ae/renew-your-policy and select “Home.” Enter your policy number to retrieve your renewal details. Review the quote, confirm your cover selections (Contents, Personal Possessions, Buildings), and pay online. Your renewed policy is issued immediately. For changes to your cover level or property details, contact Liva at 800 772 before renewing.